MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc.

Return Policy

Printed Books
You may return an unused print book within 30 days of delivery for a full refund, minus shipping and handling charges. Items that are returned more than 30 days after delivery or those in non-resalable condition are not eligible for a refund.

Electronic Books (eBooks)
Sales of all eBooks are final; no returns are accepted. To gain a full understanding of the book, please carefully read the eBook product description and view the table of contents prior to your purchase. In addition, you may call Customer Care at 800-252-1578, ext. 2, to resolve any questions you may have. Customer Care will work with you to resolve any technical difficulties you may experience with your eBook order.

Subscription-based Products
You may cancel your subscription to a newsletter or other subscription-based product within 30 days of initial product delivery and receive a full refund, minus shipping charges, if applicable. Beyond the 30-day period, you will receive a full refund, minus any applicable handling charges and a prorated amount for any received issues.

Webcast CDs & CD-ROMs
You may return an unopened audio CD or CD-ROM within 30 days of delivery for a full refund, minus shipping charges. CDs that are returned more than 30 days after delivery are not eligible for a refund. (If you discover that the CD is defective after the package is opened, a replacement will be granted.)

On-Demand Webcast Seminars
Sales of MedLearn webcast seminars, when accessed online, are final; no returns are accepted. Webcasts purchased on CD may be returned for a refund within 30 days of purchase, as long as the CDs are in their original condition and packaging.

Live Seminars
If you are unable to attend a MedLearn live seminar, you may cancel your registration or transfer it to another individual. If you cancel, please document your cancellation request, using your organization’s letterhead, and send it to MedLearn via U.S. mail, fax or e-mail. Cancellations received more than five weeks before the seminar date are eligible for a full refund, minus a $75 processing fee. Cancellations received three to five weeks prior to the seminar date are eligible for a 50% refund. Cancellations received within three weeks of the seminar date are not eligible for a refund. Alternatively, you may transfer your registration to another person at no charge; we only ask that you notify us of the transfer. If you do not cancel or transfer your registration, as described above, you are liable for the full seminar fee.

Live Webcast Seminars
If you are unable to participate in a MedLearn webcast seminar, you may cancel up to one week prior to the webcast/audio seminar date and receive a full refund, minus any applicable handling charges. If you cancel within one week of the webcast seminar date, you'll receive your choice of a CD recording or on-demand viewing of the webcast seminar or a credit applicable to another MedLearn product or service.

Shipping Returns
MedLearn strongly recommends choosing a shipping method that is traceable and/or insuring your parcel with your shipper. MedLearn is not responsible for product loss or damage which occurs during shipping; please exercise care in packaging a returned item. You are responsible for return shipping charges. IMPORTANT: Please call 800-252-1578, ext. 2, before returning any product.

Shipping & Handling Fee

On all web store orders, MedLearn charges a shipping & handling fee of $9.95 per item. For example, if you ordered three books (same title, or three different titles), the total shipping & handling fee would be $29.85.

Special Coupon Codes/Discounts/Packages

All special coupon codes, discounts & package prices are available for a limited time, and may not be combined with any other discount or special offer.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc.. The collective work includes works that are licensed to MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc.. Copyright 2010, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. or purchasing MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. or to purchase MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks

All trademarks, service marks and trade names of MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. used in the site are trademarks or registered trademarks of MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc.


Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability

MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors

In the event that a MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. product is mistakenly listed at an incorrect price, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice

MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc..


Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer

MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. in its sole discretion.


Indemnification

You agree to indemnify, defend, and hold harmless MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links

In an attempt to provide increased value to our visitors, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc., MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, MedLearn Publishing, a division of Panacea Healthcare Solutions, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).